Frequently Asked Questions
Everything you need to know about your SHAPERLUV experience.
How do I find my perfect size?
We recommend checking our detailed Size Guide located on each product page. For the best fit, take measurements of your waist and hips and compare them to our chart. If you are between sizes, we suggest sizing up for comfort.
How long does shipping take?
Standard shipping typically takes 5-10 business days depending on your location. Once your order is processed, you will receive a tracking number via email to monitor your delivery.
What is your return policy?
We offer a 30-day return policy for items in their original, unworn condition with tags attached. Due to hygiene reasons, some intimate shapewear items may be subject to specific inspection before a refund is issued.
Will SHAPERLUV garments be visible under my clothes?
Our products are designed with seamless technology and ultra-thin fabrics to ensure they remain invisible under most outfits, providing a smooth silhouette without bulk.
How should I wash and care for my shapewear?
To maintain the elasticity and compression of your garments, we recommend hand washing in cold water with mild detergent and laying them flat to air dry. Avoid machine drying or bleach.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern digital wallets like Apple Pay and Google Pay for a secure checkout process.